Migrating to Symantec AntiVirus Corporate Edition 10.0

Migrating to Symantec AntiVirus Corporate Edition 10.0, part 1: "This document gives a detailed description of migrating to Symantec AntiVirus Corporate Edition 10.0 from previous versions of Symantec AntiVirus Corporate Edition or Norton AntiVirus Corporate Edition."

Ok for those with SAV < 10.. The new version 10 offering looks great on paper (according to the release notes at least), but please take note.. I've done a lot of wathcing newsgroups, mailing lists, forums, etc, and it seems that a ton of people are having issues with it. According to all those who've made it work properly, the above guide must be followed to the letter or you will fail. Here's the experience of Andy (a member of the NTSysAdmin mailing list):

"My experience with the SAVCE 10 migration was relatively painless b\c I did my homework. Symantec published a four part upgrade document and anyone needing to upgrade to 10 needs to read, re-read, take notes and sleep with this doc. Also, take the upgrade in phases. The new SSC will manage version 9 clients, which buys you time. My upgrade went like this:

1. Remove SSC and any other management tools from primary server 2. Reboot server 3. Install new SSC 4. Reboot server 5. Install other management apps 6. Reboot server 7. Deploy AV server to primary server 8. Reboot server 9. Test SSC as needed, insuring updates are being retrieved, client groups are OK, etc.
10. Deploy SAVCE 10 client to a few clients 11. Reboot clients, if needed 12. Deploy to rest of clients and troubleshoot as needed 13. Clear SSC cache and test."